John O’Connell Featured in Professional Wealth Management:When advisers stop thinking for themselves
John O’Connell was recently featured in Professional Wealth Management with an article on a risk most firms aren’t pricing into their AI rollout. Firms have spent two years worrying about whether AI tools are accurate, but the bigger question is what happens to advisor judgment once the tool is reliable enough to trust most of the time. Automation, authority, and confirmation bias quietly lead advisers to rubber-stamp conclusions they’d have challenged from a person, and the most at-risk aren’t the weakest performers but the most experienced, who’ve stopped looking for the case where the tool’s assumptions don’t hold.
