John O’Connell Published in Financial Planning Magazine: Don’t trust, verify: How to thwart AI-enhanced audio deepfakes
John O’Connell wrote this bylined article in Financial Planning Magazine, sharing how wealth management firms can protect against AI-enhanced audio deepfakes. In the article, he discusses the uncomfortable truth that legacy call-based workflows were designed for a different era – one in which hearing a voice felt like seeing a signature. Today, every unverified call is now an open channel for an audio deepfake and cybercrime. For wealth management CEOs and chief compliance officers, the takeaway is clear: Update your playbook now. Conduct a tabletop exercise that simulates a deepfake call. Measure how quickly your teams detect the anomaly, where the process breaks, and what the escalation path looks like.
