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Agentic workflows, AI agents, autonomous workforces

John O’Connell Published in Wealth Solutions Report: The AI Agent Is Only As Smart As Your Workflow

John O'Connell authored this article in Wealth Solutions Report, discussing how AI agents have transformative potential in wealth management by automating routine tasks and improving client interactions - but their effectiveness hinges on clear, structured workflows defined through Business Process Model and Notation (BPMN).