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Practice Management

CRM strategy, fee structures, sales pipeline, segmentation, operations, growth

John O’Connell Featured in ThinkAdvisor: The Wealth Transfer Is a Retention Event You’re Already Losing

John O'Connell was recently published in ThinkAdvisor where he argued that the wealth transfer is a retention event most firms are already losing. Cerulli finds only 27% of investors expecting an inheritance plan to keep the family advisor, falling to 20% once it transfers, while Capgemini finds 81% switch within a year or two....

September 11, 2026By UncategorizedRead more...

Designing Loops with Claude Fable 5

Most loop failures are not loop-design failures. They are model-capability failures wearing a design problem's clothes. Your termination logic was sound, your goal was testable, your spine tracked state correctly, and the loop still drifted, because the model running inside it could not sustain coherent reasoning across the number of cycles the task required. Claude...

September 1, 2026By Article, Peaks Perspective, , Read more...

AI WealthTech Map: The Oasis Group’s Peaks Perspective on AI Wealth Technology

Access The Oasis Group's AI WealthTech Map, a resource that financial advisors and wealth management firms can use to find leading artificial intelligence solutions and AI-focused firms serving the wealth management industry. The map follows the lifecycle of a wealth management relationship and is organized into 8 categories, identifying and categorizing 106 leading technology firms.

September 1, 2026By Peaks Perspective, , Read more...

John O’Connell Interviewed by ThinkAdvisor: The Estate Tax Exemption Cliff Is No More. Now What?

John O'Connell was recently featured in a ThinkAdvisor Q&A on estate planning now that the estate tax cliff has been repealed. For two years, advisors prepped clients for a 2026 deadline that would have halved the exemption. Then the One Big Beautiful Bill Act erased the sunset and set it permanently at $15 million...

August 3, 2026By ArticleRead more...

John O’Connell Featured in Advisorpedia: The Advisor Shortage Is a Design Problem. Treat It Like One.

John O'Connell was recently featured in Advisorpedia arguing that firms misdiagnose the advisor shortage. 37% of advisors are planning to retire within a decade and demand is outpacing the talent pipeline, yet most firms treat it as an HR problem when it's  an operational design problem. John's prescription is to stop competing for experienced...

July 30, 2026By Article, News, Read more...

John O’Connell Featured in Kiplinger: How Businesses (and Advisers) Can Budget for AI Use When the Bill Keeps Changing

John O'Connell was recently featured in Kiplinger writing about how businesses and advisory firms should budget for AI. The problem isn't whether to spend, that decision is made, it's that firms treat AI like standard software when it's actually a variable cost that tracks consumption rather than headcount, so two advisers on the same...

July 24, 2026By Article, News, Read more...

John O’Connell Featured in Wealth Solutions Report: Is Your Firm Over-Trading Because Technology Makes It Easy?

John O'Connell wrote this piece for Wealth Solutions Report on why RIAs facing Schwab's new $5 block trade fee should look at trading discipline before touching their pricing. Most firms can reduce their fee exposure  through trading discipline alone, before any conversation about pricing strategy becomes necessary, he argues. Re-balancing frequency, drift bands, and...

July 9, 2026By ArticleRead more...

John O’Connell Featured in Rethinking65:Expanding AI Usage? Start in the Back Office

John O'Connell wrote this piece for Rethinking65 on why advisors expanding their AI use should start in the back office, not with clients. According to J.D. Power's 2025 U.S. Financial Advisor Satisfaction Study, 35% of advisors identified AI as the top technology their firms should invest in, and satisfaction scores were measurably higher among...

July 9, 2026By Article, , Read more...