CRM-specific gaps: sales stages, segmentation, email marketing integration
John O’Connell Mentioned in Wealth Advisor:AI’s Biggest Fiduciary Risk May Arrive After Advisors Learn To Trust It
John O'Connell was recently featured in The Wealth Advisor on a fiduciary risk that emerges as AI gets better, not worse. Firms have spent two years worrying about whether AI gives advisors bad answers, but his concern is what happens once the tool is reliable enough that advisors gradually stop checking its work. John...