John O’Connell Quoted in The Daily Upside: Wealthtech Innovation Is Becoming Advisors’ Biggest Frustration
John O’Connell was quoted in this article from The Daily Upside on how WealthTech innovation is increasingly becoming a pain point for financial advisors. As more RIAs push upmarket to serve high- and ultra-high-net-worth clients, they’re expanding beyond investment management into planning, tax coordination, and broader relationship management. Independent advisors often have to build those capabilities themselves through technology. That’s where things get messy. Advisors first need to decide where they want to excel (whether it’s investment management, financial planning or client relationship management) because doing all three equally well is difficult, said O’Connell.
